Privacy Policy
DATA PRIVACY POLICY
The WWW.FLAVIASOIL.COM Store is committed to the security of your data and of course here at our official store it is no different. We keep your information in the strictest confidence!
We prioritize the privacy and security of our customers throughout the entire browsing and purchasing process on the website. All registered data (name, address, CPF) will never be sold or exchanged. Some data, necessary for logistics companies and payment methods to bill and ship your order, will be disclosed to third parties, when such information is necessary for the delivery and billing process. Your personal data is essential for your order to arrive safely.
We use cookies and information from your navigation with the aim of creating a profile of the public that visits the website and, thus, being able to improve our services, products and content, all in accordance with the regulations of the General Data Protection Law. Throughout this process, we keep your information strictly confidential.
What is the LGPD?
The General Data Protection Law (Law No. 13,709/2018) regulates the processing of personal data of customers and users by public and private companies.
What are personal data?
Personal data is any information capable of identifying you and/or any natural person. In other words, personal data is considered not only to be those that immediately identify a person (such as name, surname, CPF, ID, CNH, Work Card, passport and voter registration card), but also those that, together with other data, make an identifiable person. Data such as gender, age, telephone number, e-mail, even if they are not capable of immediately identifying someone, together they make the person identifiable.
What is data processing?
It is the term used by the LGPD that summarizes everything a company can do with personal data to which it has access, such as collection, qualification, sharing and deletion.
What are cookies?
These are small text files sent to your browser, containing records about your behavior when accessing a website, but which do not store personal data or affect your device's system. We use cookies, pixels and other technologies to recognize your browser or device, learn more about your interests, present essential services, improve your browsing experience and also to prevent fraudulent activities and improve your security in the purchasing process in our store.
Session Cookies
Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they lose their validity when you close your browser.
Persistent Cookies
Persistent cookies are used to measure the effectiveness of our website, as well as remember your website preferences, and remain on your desktop or mobile device even after you close your browser or reset. We use such cookies to analyze user behavior and establish patterns in order to improve the functionality of our website for you and others who visit it. These cookies also allow us to serve targeted advertisements and measure the effectiveness of our website and the functionality of such advertisements.
How do we use the personal data we collect?
You are aware that you knowingly and voluntarily provide information by accepting cookies on the page, as well as when placing an order on the website and/or registering on our website. When you register and/or fill out the form offered by Flavia Soil Store, including on the websites operated by it, certain Personal Data requested will be kept confidential and will only be used for the purpose that motivated the registration, and will not be disclosed to third parties, except in compliance with court orders and/or orders issued by public authorities.
To ensure that this data remains secure, we recommend that you never provide your website access details (login and password) to third parties, even if they are friends and relatives. If you suspect or confirm improper access, immediately log into your customer area and change your password.
How long do we use the personal data we collect?
Personal Data is stored only for the time necessary to fulfill the purposes for which it was collected, unless there is another reason for its maintenance, such as compliance with any legal, regulatory, contractual obligations, among others.
What are your rights?
You have the right to request FLAVIA SOIL STORE information regarding the processing of your personal data, through the requests below:
I. Confirmation of the existence of processing of your personal data and access to data;
II. Correction of incomplete, inaccurate or outdated data - it is important that personal data is accurate and current and it is up to you to maintain
